Let Karlene help you create positive and efficient communications between team members and clients/customers. Each interactive presentation is customized to fit your particular workplace challenges. Other presentations, facilitation and one-on-one coaching are also available.

Making Body Language Your Superpower

Did you know that 93% of communication does not come from the words you say to your coworkers and clients? Communication begins before you even open your mouth! Do you need to build rapport and trust with members, clients and coworkers? This session will help you to do that and much more! Learn how to build your confidence, increase your credibility, manage meetings more effectively and interview better, all through the use of body language. You’ll learn how to tell if someone is lying, have the ability to influence through hand gestures, high power verses low power body positioning and how to regain control of a situation using your own body language. You will enjoy this fun session and leave with a whole new skill set!

Generational Differences – How Can We Work Better Together?

Did you know that Millennials now outnumber Baby Boomers in the U.S. and are the dominant generation in our workforce? Four generations are currently in the workplace and each has different values, causing communication challenges and conflicts. Significant problems can occur in a business when people from different generations fail to communicate effectively. This light-hearted and fun session will compare and contrast the values of the four generations, identify their differing feedback styles and offer strategies for more effective cross-generational communication.

Generational Differences:  How To Engage Younger Team Members

Do you need a deeper understanding of Millennials in the work force?  Would information on how to attract them as employees and clients be helpful?  Since Millennials are now the dominant generation, we need to determine how to attract and retain them as positive and productive team members.  Millennials need to be surrounded by people “on fire” for what they do.  ROI is not enough for them.  They need managers and mentors who think differently and value their ideas.  This presentation will help you understand younger team members better in a fun and productive way, leaving you with dozens of new ideas and strategies to make them successful on your work teams.

Work/Life Balance – How to be Truly Happy

In this stressful, fast-paced world, many of us face depression, are overwhelmed, lack work/life balance, endure financial challenges and have information overload. And we all need help! This presentation will help you find ways to be happier, think more positively, put yourself first, learn to relax, live in the moment, learn to forgive, stress less, be optimistic, release tension, improve your attitude, ask for help, learn to say “no” and embrace change. Life doesn’t have to be so hard! You will leave with strategies and tips you can use immediately to improve the quality of your life.

Everything DiSC® Behavioral Assessments

Each person in a work environment has differing behavioral styles. Some people may be dominant and fast-paced, others may be detail-oriented and slower-paced, and some may be more sensitive, social or people-focused. Team members tend to judge others in the workplace who are different from themselves rather than recognizing and valuing the differences each behavioral style brings to the team. Everything DiSC® Workplace is designed to help you understand yourself and others and adjust your message to different personalities to appeal to their convictions.  You will build a more productive, enjoyable and efficient workplace where conflicts are easily resolved and healthy communication occurs with your entire team.  See additional information on DiSC® Behavioral Assessments Page.

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Finding Happiness at Home and at Work

Research shows that a positive outlook leads to 31% higher productivity, 25% better performance ratings, 23% less stress and a 37% increase in sales.  Studies show that expressing a positive attitude improves engagement, intelligence, energy and profitability. The human brain is wired to be negative, but neuroscience has proven that anyone can become more positive and optimistic if provided with appropriate tools.  Do you have a “Negative Norm” or “Pessimistic Patty” in your office?  Learn ways to handle negative people and increase happiness for your entire work team.  This enlightening session will provide you with techniques for creating more personal happiness, as well as ideas for creating a happier, more fun work place.

How to Lead and Influence Others

The key to successful leadership today is influence, not authority.  With today’s rapidly evolving workplace, strong leaders must work harder than ever to influence and engage others.  When we meet someone new, we ask ourselves two questions:  “Can I trust this person?” and “Can I respect this person?”  Warmth is actually more important than competence when building trust.  Learn how to become a trusted and successful leader by overcoming impostor syndrome, listening to others, and understanding personal and social power.  This session will show you how to emulate rituals of enormously successful humans and create a positive ripple effect every day at work and in your personal life.

Brain Training and Neuroscience:  How to be Happier and Make Better Decisions

Do you tend to overthink things or make knee-jerk decisions in your life?  Learn to get out of your reptilian brain, determine your triggers and develop strategies you can use every day to create rituals that will make you happier, healthier and more productive.  We can rewire our brains just by thinking differently.  By learning new skills, we engage our brain’s plasticity and keep it in great shape by utilizing mindfulness and happiness-improving techniques.  You will also learn ways to tame the procrastination monster and reduce the stress hormone cortisol for a healthier body.  This session can help you improve your thinking and productivity at work and at home.

Communications Tips for Creating a Harmonious Team

Did you know that having a happy work team is the single greatest competitive advantage? Research shows that employees working in a positive environment with good communication have 31% higher productivity, 37% higher sales, 23% fewer health-related effects from stress and 3 times higher creativity. This fast-paced, interactive session will give you tips on working more effectively with different personalities and generations. You’ll learn how to influence and build rapport through body language techniques, better handle negative people, and decrease conflict in the work place. By creating positive and efficient communications between team members, you will also create great relationships with clients. Learn how to create a positive ripple effect every day at work to improve team engagement, energy and profitability.

Leadership Training

Do you have individuals in your organization that need to learn more about how to be an effective leader?  If so, Karlene can assist with half-day or full-day programs which are custom-designed around your needs, utilizing a wide variety of tools and interactive presentations.